http://www.itsmejonp.com/unbankedunderbanked daily 0.75 2015-02-16 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071435718-GDS964PAR4AKN1HYD0LH/Unbanked_Underbanked-01.jpg Unbanked_Underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071435718-GDS964PAR4AKN1HYD0LH/Unbanked_Underbanked-01.jpg Unbanked_Underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071435768-MZ30E5D58NUJDHJFSKOO/Unbanked_Underbanked-02.jpg Unbanked_Underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071437694-LAQCOTPT6Y9RJYMY9A4G/Unbanked_Underbanked-03.jpg Unbanked_Underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071437705-Y0YXJM138EKZ9YHO463L/Unbanked_Underbanked-04.jpg Unbanked_Underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071439476-FLDG2CIZ0KFZK8C3KKC3/Unbanked_Underbanked-05.jpg Unbanked_Underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424071439534-X6F93QNXKEWSY8DX3XS4/Unbanked_Underbanked-06.jpg Unbanked_Underbanked http://www.itsmejonp.com/toggle-gallery daily 0.75 2020-02-13 http://www.itsmejonp.com/toggle-gallery/orwwf6w77xzmo8xo2owzzx53d2nan1 monthly 0.5 2020-02-13 http://www.itsmejonp.com/toggle-gallery/cv8p3j1ttwq7x451d1czrt6i0xcfn8 monthly 0.5 2020-02-13 http://www.itsmejonp.com/toggle-gallery/a03hpyrg72yc3r4jwldezkz2fblegk monthly 0.5 2020-02-13 http://www.itsmejonp.com/toggle-gallery/dmzr37id2hh316699jvu1o3vbzwq2y monthly 0.5 2020-02-13 http://www.itsmejonp.com/red-dot daily 0.75 2019-12-01 http://www.itsmejonp.com/red-dot/0f3gn9o2vvqfbvk7yl529o4intjgq2 monthly 0.5 2026-03-31 http://www.itsmejonp.com/cover-page daily 1.0 2025-03-12 http://www.itsmejonp.com/scadpad daily 0.75 2019-10-27 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427953138562-VV4XOXO09K6D8MKXS757/image-asset.jpeg SCADpad https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427941631252-HGAVCF9Y651KO3TUV2T0/SCADpadHeader-02.jpg SCADpad https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427944868756-THMAU41NVCGK4RWZO82A/image-asset.jpeg SCADpad https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427954613182-1XR1O22RRJWEVEMC610C/Screen+Shot+2014-04-07+at+11.51.10+PM.png SCADpad https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427941472276-LDSJBEJS5HCZBN42WBY7/image-asset.jpeg SCADpad The padWash laundry delivery service was designed around the need for clean laundry and limited closet space. Within the SCADpad there is limited storage space and no laundry machines, thus the need for a laundry delivery. PadWash works in conjunction with the padPort and notifies the service provider when dirty laundry has been deposited, and upon delivery of clean laundry notifies the resident. The advent of microsensors, RFID, and bluetooth technology could provide us with smart clothing that works with systems such as the padWash. https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427945218233-K0MWO4W5V14LC6TTY4CL/image-asset.jpeg SCADpad By ordering groceries based on available recipes users make efficient use of time and space while significantly reducing waste. https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427945235368-JNUUIR5NC7H2WLHH4AJ0/padPort.jpg SCADpad https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427945254461-O6SPY2KSZLUHPFSFFAAG/padWash.jpg SCADpad http://www.itsmejonp.com/mapping daily 0.75 2015-04-01 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427928267934-A5D7F1OAZFMCF6R0IVJ2/image-asset.png mapping project https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427913063261-VDCZBNV76157ZVBCM0JI/image-asset.png mapping project https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1427913048162-N79YJQ9KWM3P3ZSIJHJZ/image-asset.jpeg mapping project http://www.itsmejonp.com/moneta daily 0.75 2019-12-26 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572132921176-2CS6265I0PX9TX6EN68R/WorkImages-01.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1428895737271-R6UD18XK8J0Q4EI6KMQN/Iphone6_2_Render.jpg Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425270664244-C00UZ12PLBSCXIBXYTMK/MonetaHome.jpg Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425267347081-CX4J3TAS6E636AGY84LT/moneta_home.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425267348664-Y5E5QU7MO6NDJLOGLFDG/moneta_screen4.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425267349408-QU06GXJ4Y29A4AQZRE1W/moneta_screen5.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425267347203-DFNEZZXRNQCGTXYN3KIX/moneta_screen2.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425267350464-NU051VW2CS9DCE22T10M/moneta_screen6.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425267348339-I0X22FML4K3L66PAWACE/moneta_screen3.png Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425325198462-Y63VKFQ4TJRTYDJOXLMP/image-asset.jpeg Moneta - we even designed a card for it We even designed a card for it! 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This one was about the future of employment in Los Angeles from the perspective of students in underserved communities https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572138094342-AIMQ32UFFBMMFH33TRZF/P1460484.jpg City of LA - Workshop with Employers and Employees One of three design thinking workshops we facilitated. This one is with employers and employees living and working in LA https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572138094976-6F1DHUSB7BGT1J35SNAP/P1460491.jpg City of LA - Co-creation & ideation One of various design thinking activities with employers & employees https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572138221979-F1U0DV4ZF070NL55I9EJ/img_20181218_132231.779.jpg City of LA - Certificate of Recognition A proud moment for the team and our organization. http://www.itsmejonp.com/work daily 0.75 2020-02-18 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572131605899-FMM496U4PH50PVYQ1R1B/WorkImages-01.png All - Award Winning Financial Service Concept For The Underbanked a financial empowerment service for the unbanked and underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572131691611-LJ13PWNGKZY6GJXAXXS0/WorkImages-02.png All - Redefining Renter's Insurance https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572131585393-WX1VESUVTJASTISM4I2E/WorkImages-03.png All - Helping The Underbanked Through Payroll Services Helping the underbanked through ADP’s payroll systems https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1581567761606-ZXODONX19SWQPAMGZQX8/Solarpanel.jpg All - The Utilities Experience & Energy Mindsets A customer-centered transformation for one of the largest utility companies in southern California. https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572138921457-F6L7BC5MRNE5DPYF1989/1500x500.jpg All - Future of Employment for the City of Los Angeles https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572135826856-27RHUQ2S9EOQ1CQJTIEN/WorkImages-04.png All - Experimental Micro-Housing Ecosystem http://www.itsmejonp.com/biocontact daily 0.75 2020-08-31 https://images.squarespace-cdn.com/content/v1/57acda4dd2b857e385b26e7e/1475192407133-86GZBR2S5Z96VVSXBZ8K/Stocksy_comp_856497.jpg Contact/Bio http://www.itsmejonp.com/moneta-1 daily 0.75 2019-11-30 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572132921176-2CS6265I0PX9TX6EN68R/WorkImages-01.png Copy of Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1425701962570-IFG67PQWC606EJ1813QS/image-asset.jpeg Copy of Moneta https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1424070744440-VF1ZMIN5RP9JOPBOPAOW/image-asset.jpeg Copy of Moneta - Where are the underbanked? Larger proportions of unbanked households are located in urban areas than other banking status groups. The largest share of unbanked households (41.2 percent) are concentrated in urban areas, while only 30.9 percent of underbanked and a quarter (25.5 percent) of fully banked households live in urban areas. 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Our research was essential in helping inform ideation through the voice of the customer. Pictured above is Ian, fellow designer engaging with a few stakeholders. https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1574143102113-GO7LXKVHR1RYNC2Y41SY/BrandID.jpg Copy of Wisely - Copy of Branding activity Along with the design of new features, we also facilitated several branding activities to help redefine the new brand and its offerings. https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1574143435665-EDIR31J9IMJTRGWAEMS8/EmotionalValuePro.jpg Copy of Wisely - Copy of Designing a value proposition A key part of our process was to help identify the core reasons why this service and its features should exist. We did this in part through a value proposition activity with stakeholders and potential users https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1574143534534-RUP1XDXKK5I4SJ6I9ZID/IMG_20180830_094724.jpg Copy of Wisely - Copy of Empathy Mapping We leveraged our research and activities like this empathy mapping to help stakeholders deeply understand and empathize with the audience they are serving. https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572127871242-21Z1L4WOX6A60VPWVG6F/image-asset.png Copy of Wisely One of the final designs for the new Wisely financial ecosystem https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572149861563-8X7WM7XZS4AT62OZALH4/Screen+Shot+2019-08-21+at+10.40.59+PM.png Copy of Wisely - Copy of Wisely Credit In addition to a UX re-design, we were asked to help envision a few additional areas of opportunity for future explorations. This one is a credit card offering available to qualified users in an effort to help (re)build or manage their credit https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1572149863457-4PT9ZZLT11J6MUMLQDR8/Screen+Shot+2019-08-21+at+10.40.40+PM.png Copy of Wisely - Copy of Savings through behavior change The Smart Savings idea explores the possibility of helping users save through interaction nudges and savings mechanisms they identified and/or we recommended based on their behavior http://www.itsmejonp.com/red-dot-1 daily 0.75 2020-02-13 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1575174451086-KAP3XALATIIQ0728YML5/RedDot.jpeg Red dot Evan, Ana, and Myself (always ready for a picture) http://www.itsmejonp.com/all daily 0.75 2019-12-26 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1575496350646-8OJMBDLOLA9OC2NAGOWD/MonetaHome.jpg Copy of All Award Winning Financial Service Concept For The Underbanked A financial empowerment service for the unbanked and underbanked https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1577382016350-FE1P60E5TPI06DVAOAT3/LA_InnovatioonTeam Copy of All Future of Employment for City of Los Angeles Working with the City of LA Innovation Team to research and facilitate explorations into the future of employment in Los Angeles https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1577381088772-ICQQ1V6H1ZN646WQ4G6Y/ToggleHomepage Copy of All Redefining Renter's Insurance A service design project exploring new challenges for one of America’s oldest insurance companies https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1577381560966-W6O1N7H19PCV53JKPPC5/WiselyHomepage Copy of All Helping The Underbanked Through Payroll Services Helping the underbanked through ADP’s payroll systems https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1577382373724-3GGLFQ7IDI4IIV41ELJP/SDGEStickies.JPG Copy of All Redefining The Utilities Experience A customer-centered transformation for one of the largest utility companies in southern California https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1577382909621-EG1VLQEKSEHJA0WYYFW7/SCADpad.png Copy of All Experimental Micro-Housing Ecosystem http://www.itsmejonp.com/lecture daily 0.75 2020-02-13 https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1581568653608-4OP0IIIXIL8AMBF0FMH6/JPatEQX.jpg Lecture yea..I had to take a selfie https://images.squarespace-cdn.com/content/v1/5498b142e4b0a909df7ad044/1581568750429-ERR2APDKC8YLKFSUAJ8R/biomimicry Lecture